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There may be occasions when you need to turn your water off, such as when repairing a drippy faucet, replacing the water heater, installing an irrigation system, or just simply to fix a water leak. Most homes are equipped with interior and exterior shut-off valves for this purpose.
These are typically found in the following places:
You can shut off the water to the entire house by using the exterior shut-off valve. The valve is located in a valve box outside of the house. The valve is usually in a straight line directly from the meter box, close to the house itself. Sometimes, they may be located near the front faucet set in the ground.
If you have no other option but to shut the water off at the meter box, please contact our office at 940-668-4500. A service representative will be dispatched to assist you. They have the proper tools to access the meter. A cut-off valve can easily be broken if the proper tools are not used. There is no charge to you for this service.