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Because the Texas Public Information Act is only activated by a written request for documents, all requests for copies of City records must be in writing. Requests for public information can be made through the City Secretary's Office. To learn more about methods to submit your request, click here.
The Texas Public Information Act does not require governmental bodies to create new information, perform legal research, or to answer questions. The request must ask for records or information already in existence. The City of Gainesville will not comply with a standing request for information to be collected or prepared in the future. Please be advised that there is a charge for copies of public information in accordance with state law.
Trash is serviced on Monday, Tuesday, Thursday or Friday depending on your address. Please contact 668-4551 for your service day. Click here for more information on residential cart refuse service.
Sign up online at, http://www.gainesville.tx.us/379/Fire-Department, pick up an application at the Fire Station located at 201 Santa Fe, or call 668-5734.
The City Council meets at 6:30 pm on the first and third Tuesdays of each month at City Hall located on 200 S. Rusk St. Agendas for meetings can be found here.
Use our Staff Directory to view department contact information.
Limited outdoor burning may be conducted under strict guidelines with a permit. Contact the Fire Marshal’s Office at (940) 668-7777 for further information.
California Street, Grand Avenue, Highway 82 and the Frontage Roads are maintained by the Texas Department of Transportation (TXDOT) . Please call (940) 665-5312 to report a pothole at these locations or Click here.
Use our Staff Directory to view contact information for each department.
Special bulk item and yard waste pick-ups are scheduled on Wednesday, provided that the City offices are not closed for a Holiday. Special bulk items will have a charge of $33.75 per item. These charges will appear on the customer’s water bill. Please call General Services Department at (940)668-4551 to request this service.
Place bundled brush or bulk items at the front curb. According to City Ordinance, residential waste shall be placed at the location designated by the city no earlier that 6:00 p.m. of the evening before and no later than 7:00 a.m. of the collection day.
From DFW take I-35 North, exit 497 at California St, turn left (west) on California St., then turn left into Leonard Park.
From Sherman, take Highway 82 West, approximately 30 miles, turn left (south) at I-35, take access road to California Street, turn right at California, then turn left into Leonard Park.
From Ardmore, take I-35, exit 497, at California Street, turn right at California, then turn left into Leonard Park. Frank Buck Zoo Map
All Animal Encounters are currently on hold at this time. Please check back here for updates.
Yes! Everyday at 10:15 a.m., you can have a VIP Flamingo Experience for $15/person. Limited to 5 persons maximum, aged 6 and up. Ages 12 and under must be accompanied by a paying adult participant. Call 940-668-4533 to schedule, or ask the Gift Shop to participate if you arrive by 10:00 a.m.
All animal encounters/feedings are on hold at this time. Please check back here for updates.
Be sure to bring plenty of quarters for feed vending machines located at the petting zoo. On busy days, once these feeders are emptied, for the health of the animals, they will not be refilled. You can also feed the flamingos daily at 10:15 am for $15/person, up to maximum of 5 people/day (reservations encouraged). See our flamingo feeding tab for more info. Giraffe Encounter is at 10:30 am daily and is $5 per person. Anyone caught bringing outside food into the zoo and feeding animals, unauthorized, will be asked to leave. Thank you in advance for your understanding and cooperation to keep our animal family happy & healthy!
No. The Pet Policy states: "For the safety of our animals and your, we do not allow pets." CERTIFIED SERVICE ANIMALS are permitted when staff is notified and a zoo staff member can walk with you to ensure everyone's safety. Emotional Support Animals are not covered under the ADA Act.
For the safety of the animal family, no outside food may be brought into the zoo. Snacks and drinks may be purchased from the Frank Buck Zoo Gift Shop and may be eaten on the dining deck behind the entry building as long the dining deck has not been reserved for a party or other special event. If you prefer to bring a picnic lunch to enjoy during your outing, please leave any food in a cooler in your car. There are two covered pavilions outside the Frank Buck Zoo, in Leonard Park, as well as many picnic tables and even some grills. Coolers & ice chests are not allowed in the zoo. As long as you have on your zoo admission wristband you may come and go from the zoo until closing.
The Frank Buck Zoo Gift Shop does carry a variety of bottled beverages for sale. Bottled water and drinks without commercial lids and straws are okay to bring in. Straws and lids pose a safety hazard to the animal collection. Glass containers and alcohol are prohibited. Thank you in advance for your understanding and cooperation.
The restrooms for Zoo Guests ONLY are located behind the Gift Shop. - Restrooms for Park Patrons are across from the Leonard Park Aquatic Center over the railroad tracks.
Yes, same day entry is allowed with that day's wristband color on.
Hours and operation are managed by the Gainesville Parks & Recreation Dept. Please call 940-668-4530 for current hours and dates of operation or see below.