Commercial Cart Refuse Service
The city shall be the exclusive provider of residential and commercial waste, rubbish, and refuse collection and disposal services for all residential premises and commercial premises and establishments within the city.
How to Sign up for Commercial Cart Refuse Service
1. Contact City Hall, Customer Service to activate utility account (water service) (940) 668-4500, or at 200 S. Rusk, Gainesville, TX 76240, Monday – Friday 8 a.m. – 5 p.m.
2. Contact General Services Department, Solid Waste Division for additional cart(s) service, at (940) 668-4551 or at 601 N. I-35, Gainesville, TX 76240. Our operating hours are Monday – Friday 7:30 a.m. – 4 p.m.
STANDARD WEEKLY COMMERCIAL REFUSE SERVICE
Standard weekly services that are included in the monthly refuse fee are: Fully automated once a week curbside trash collection. The City will provide a 95-gallon roll out cart for collection for refuse/rubbish to be placed inside the roll out container(s).
Where do I place the container on collection day?
Carts should be placed in the street with wheels resting against the curb. Containers should be placed at the curb with wheels and handles towards the building or house. Under normal circumstances, the container should be placed at or near the driveway approximately 4 feet from any other structures.
Carts for businesses shall be set out the night before the regular collection day and removed by 5:00 p.m. on the day of collection.
Do not leave your container at the curb on non-collection days.
Excess or Overloaded Container
If you have any questions or concerns about how city observed holidays affect your commercial/residential waste collection, please contact the General Services Department, Solid Waste Division at (940) 668-4551.
IMPORTANT: The City shall be the exclusive provider of residential waste and commercial waste, rubbish, and refuse collection and disposal service for all residential premises and commercial premises and establishments within the city limits.
Fees effective 10/01/2021:
1 Cart: $34.21/month
2 Carts: $68.36/month
Extra pick-up on 1 cart: $27.25
Extra pick-up on 2 carts: $40.87
*Rates are subject to change annually*
For more information on any of the comments mentioned above you may contact the General Services Department, Solid Waste Division at 940-668-4551.