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Payments
Making a Payment
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Payments may be made in person at the customer service desk located in City Hall, 200 S. Rusk, Gainesville, TX.

If you prefer to mail your payment, you may send it to:
City of Gainesville
PO Box 1399
Gainesville, TX 76241

For questions, please call (940) 668-4500.

Drive Through
The drive-through is located at 200 S. Rusk on the east side of the building. We have a pneumatic tube that sends us your payments (exactly the same as a bank) open Monday thrugh Friday, 8:00 a.m. to 4:00 p.m.

Night Drop
A large green night drop box is located just past the pneumatic tube. Payments can be dropped into this box anytime day or night. Any payments made after 8:00 a.m. will not be posted until the next business day. Payments are retrieved from the drop box every day no later than 8:15 a.m.

Automatic Bank Draft
Please come into the office and fill out the appropriate form during normal business hours. A voided check is also needed to be attached to the bank draft form.

Credit Card
Credit card payments may be made in person or online. Visa and Master Card are accepted.  If making payment online, please go to "OnLine Bill Pay" at top left of screen.  You will need your account number and customer number.
** PLEASE NOTE:  A 3.5% ELECTRONIC PAYMENT FEE WILL BE APPLIED WITH ALL CREDIT CARD PAYMENTS WHETHER IN PERSON OR ONLINE**