Every owner, occupant, tenant, or lessee of any business, commercial, or institutional property not entitled to receive residential refuse collection service shall be required to have commercial solid waste collection service provided by the City of Gainesville. The State of Texas Health and Safety Code requires putrescible (food) waste collection at least once per week. The Commercial Solid Waste Division provides containers and roll-off service.
Deposits are required for temporary containers.
Container Weight and Volume Restrictions
Customers shall not overload containers. Containers judged to be overweight would not be emptied. If weight concerns or questions arise, please call the General Services Department at (940)668-4551 for recommended container sizes. Contents in Roll-Off containers must weigh a maximum weight of 18,000 pounds per cubic yard. If the container is judged to be overweight by Solid Waste Commercial Division personnel, prior to being emptied, the customer must remove a portion of the contents of the containers from the container. Once the customer has removed a portion of the contents and the weight is judged to be within acceptable limits by Solid Waste Commercial Division personnel, the container will be emptied.
Service Agreement
All roll-off customers are required to have a service agreement. The agreement contains details regarding service. All containers are owned by the City and leased to the customer. The container(s) is (are) in the care, custody, and control of the customer. Customers assume responsibility for damage to or loss of the leased container(s), other than for fair wear and tear.
Container Placement Requirements
It is the customer’s responsibility to provide an accessible location for the container(s). An accessible location means a location that provides the collection truck safe access to the container(s), provides adequate clearance to safely empty the container(s), and provides a safe exit route from the premises at all times.
Minimum Clearance
Roll-off trucks must have 50 feet of straight clear access to approach and engage the container. All containers sites must have a minimum height clearance of 25 feet.
Requesting Service
Roll-Off customers can request service by visiting the General Service staff in person or by calling to receive a service agreement via fax. The basic steps are as follows:
- Contact General Services staff at (940)668- 4551.
- Complete a service agreement (*Items needed include a driver’s license and/or tax ID number of the party responsible for the service).
- Return completed service agreement via fax or mail, with a deposit (cash or check) for the delivery fee and container pull charge.
- Container will then be delivered.
Types of Roll Off Containers
All roll-off customers are required to have a service agreement
along with payment of the delivery fee, and first pull charge on the
selected container.
10 Cubic Yard
10' W x 7' D x 3' H
10 yd Roll-Off $224.87 per pull
Delivery Fee $94.27 (one time charge unless relocated)
Monthly Lease fee of $11.79 per day
to the 14th or $158.03 per month rental fee
20 Cubic Yard
7' 9" ' W x 21'6" D x 3'5" H
20 yd Roll-Off $357.54 per pull
Delivery Fee $94.27 (one time charge unless relocated)
Monthly Lease fee of $11.79 per day
to the 14th or $158.03 per month rental fee
30 Cubic Yard

7'4" W x 21'6" D x 5' H
30 yd Roll-Off $498.07 per pull
Delivery Fee $94.27 (one time charge unless relocated)
Monthly Lease fee of $11.79 per day
to the 14th or $158.03 per month rental fee
40 Cubic Yard
7'4" W x 21' 8" D x 6'8" H
40 yd Roll-Off $638.58 per pull
Delivery Fee $94.27 (one time charge unless relocated)
Monthly Lease fee of $11.79 per day
to the 14th or $158.03 per month rental fee
**Rates are subject to change annually**
For more information on any of the comments mentioned above you may contact the General Services Department
at (940)668.4551 or E-mail.
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